Privacy policy

Last updated: April 14, 2026

Norra Mode operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Norra Mode is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this policy.

Personal Information We Collect

We collect personal information that can identify you, including:

Contact details (name, address, email, phone number)
Payment information (payment method, transaction details)
Account information (login details, preferences)
Order information (purchases, returns, cart activity)
Communication data (messages sent to us)
Device and usage data (IP address, browser, interactions)

Personal Information Sources

We collect information:

Directly from you (when placing orders or contacting us)
Automatically via cookies and tracking technologies
From service providers (like payment processors)
From third-party partners

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve and personalize your shopping experience
Send updates about your order or account
Provide marketing and advertising (if you opt in)
Prevent fraud and ensure security
Comply with legal obligations

Sharing Your Information

We may share your data with:

Shopify and service providers (payments, shipping, hosting)
Marketing and analytics partners
Legal authorities if required
Business partners in case of company changes

Shopify may also process your data to improve their services. You can read more at https://privacy.shopify.com.

Cookies & Tracking

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze traffic
Show relevant ads

You can control cookies via your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

Data Security & Retention

We take reasonable measures to protect your information, but no system is 100% secure. We retain your data only as long as necessary for business or legal purposes.

Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct your data
Delete your data
Transfer your data
Opt out of marketing

To exercise these rights, contact us at info@norramode.com.

International Transfers

Your data may be processed outside your country. We ensure appropriate safeguards are in place where required.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact

If you have questions or complaints, contact us at:

info@norramode.com

SMS Communications

By providing your phone number, you agree to receive SMS messages from Norra Mode regarding orders, promotions, and reminders.

Message frequency varies. Standard messaging rates may apply.

You can unsubscribe at any time by replying STOP or contacting us at info@norramode.com.

We do not sell your SMS consent data. Your data is only shared with providers necessary to deliver SMS services.